For the fourth consecutive year Crimson Design and Construction has been awarded a 2012 Guildmaster Award for exceptional customer satisfaction.
Crimson uses GuildQuality, an independent surveying company, to measure the satisfaction of our clients and to find areas for improvement in our service. GuildQuality collects feedback directly from customers and reports back to the building professional through a web-based service.
“We realize that remodeling your home can be one of the most stressful projects you’ll ever undertake. It’s our goal to minimize that stress and give our clients not only the best quality remodeling project but do it with the least stressful process possible. We thank all our past clients that have made this award possible and for recognizing our efforts,” said Neil Kristianson.
With our 82% response rate we are very thankful to our clients who take the time to tell us what areas they feel we have succeeded in and what areas they feel were not up to their expectations. We currently have a 99% recommendation rate, and we work hard to maintain this level of competence from our clients, after all, we are guests in someone’s home and their project is just as important to us as it is to them!
Qualified Remodeler Magazine has selected Crimson Design & Construction as one of the Top 500 remodelers in the country for the 4th consecutive year!
Crimson is extremely honored to be recognized by our industry peers as a leader in sales volume, years in business, association membership, certifications, industry awards and community service.
Neil Kristianson said, “We are used to getting positive feedback from our clients about their individual project. But it’s great to be recognized by our industry for Crimson Design & Construction as a whole. To get this recognition four years in a row is extremely gratifying.”
See the full 2012 list here.
Each year Qualified Remodeler Magazine selects the Top 500 remodelers in the country. The firms are recognized on six criteria: sales volume, years in business, association membership, certifications, awards and community service.
Crimson is pleased to report that we have been selected for Qualified Remodelers’s elite list for the 3rd consecutive year. We are honored to be named amongst some of the top remodelers in the country.
Being recognized by our industry peers is very rewarding to the Crimson team. We feel this achievement speaks highly of our commitment to our clients and our community.
See the full 2011 list here.
Crimson was recently selected as one of the Top 500 Remodelers in the country as selected by Qualified Remodeler Magazine.
It’s always an honor to be selected for this list. The annual list is published each year and recognizes firms on six criteria; sales volume, years in business, association membership, certifications, awards and community service.
Crimson was selected as number 493 on the list which is still quite an achievement for a company of our size. The number is not as important to us as is the recognition of our industry peers. We continue to offer great service to our clients and it’s nice to be acknowledged for our efforts!
Guild Quality provides customer satisfaction surveying and performance reporting for over 500 homebuilders, remodelers, and contractors in North America. Guild Quality collects feedback directly from customers and reports back to the building professional through a web-based service. On average, more than 70% of customers respond to Guild Quality surveys, and their feedback includes rich commentary and quantitative ratings. We use Guild Quality to measure the satisfaction of our clients and to find areas for improvement in our service.
We continually strive to deliver a great customer experience with every project we complete. We know that remodeling is much more than just providing a product. We are a guest in someone’s home, their most valuable possession, for an extended period of time. It is imperative that we communicate and live up to the trust that our clients show in us. This award is a confirmation of those efforts.
Crimson currently maintains a 100% recommendation rate from our previous clients that responded to Guild Quality. To view the rest of our most current survey results from Guild Quality visit our Qlisting.
Joel & I recently attended the Chicago NARI(National Association of the Remodeling Industry) presentation of the 2008 Remodeling Excellence Awards. We won three awards!