Neil & Joel Visit Daniels Design & Remodeling
March 29, 2009 by Neil
Filed under Continuing Remodeling Education
We recently got back from Fairfax Station, Virginia where we visitedDaniels Design & Remodeling. Here we are with the owner, Ted Daniels. We have known Ted for about five years since we both joined Remodelers Advantage.
The tall skinny white object in the background is the Washington Monument. Underneath is the barely discernible Lincoln Memorial. So much for sightseeing! We need to get back home to Illinois and building things.
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Crimson Wins 2009 Guildmaster Award
February 28, 2009 by Neil
Filed under Crimson Life, Remodeling Industry Awards
We are pleased to announce that we have been selected as a 2009 recipient of Guild Quality’s Guildmaster Award. We are one of only 95 companies in North America to receive this honor.
Guild Quality provides customer satisfaction surveying and performance reporting for over 500 homebuilders, remodelers, and contractors in North America. Guild Quality collects feedback directly from customers and reports back to the building professional through a web-based service. On average, more than 70% of customers respond to Guild Quality surveys, and their feedback includes rich commentary and quantitative ratings. We use Guild Quality to measure the satisfaction of our clients and to find areas for improvement in our service.
We continually strive to deliver a great customer experience with every project we complete. We know that remodeling is much more than just providing a product. We are a guest in someone’s home, their most valuable possession, for an extended period of time. It is imperative that we communicate and live up to the trust that our clients show in us. This award is a confirmation of those efforts.
Crimson currently maintains a 100% recommendation rate from our previous clients that responded to Guild Quality. To view the rest of our most current survey results from Guild Quality visit our Qlisting.
Crimson Wins NARI Awards
December 21, 2008 by Neil
Filed under Remodeling Industry Awards
Neil & Joel Reach the Summit
November 3, 2008 by Neil
Filed under Continuing Remodeling Education
Joel & I just returned from Park City, Utah where we attended a meeting of Remodeler’s Advantage. RA is group of like-minded remodeling companies from all over the country that come together twice a year to learn, share ideas and improve their businesses.
While in Park City, Joel & I were determined to reach the summit of Bald Mountain (9,400 feet). Each evening after our meetings where over for the day we spent an hour or so before dark attempting to hike up to the top. Finally on the last day we got the timing right and we made it to the top before the sun set! Our friend Mike DuKate, ofDuKate Fine Remodeling in Indiana, came with and took this picture.
Being completely out of shape I didn’t think I would make it. There were a couple of times I thought Joel and Mike would have to carry me. But I eventually made it and got to share in the spectacular view from the top. Then I had to get back down. Thankfully, that part is much easier!
If you would like to see all my photos from Park City here is a link to my slideshow.
